Privacy Policy

We (‘we’, ‘us’, ‘our’) take the protection of the data of users (‘users’ or ‘you’) of our website and/or mobile app (the “website” or ‘mobile app’) very seriously and are committed to protecting the information that users provide to us in connection with the use of our website and/or mobile app (collectively: ‘digital assets’). Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use and disclosure of your data through the use of our digital assets (the ‘Services’) when you access the Services via your devices.

Please read the Privacy Policy carefully and ensure that you fully understand our practices regarding your data before using our Services. If you have read and fully understood this Policy and do not agree with our practices, you must stop using our digital assets and Services. By using our Services, you agree to the terms of this Privacy Policy. Your continued use of the services constitutes your agreement to this privacy policy and any changes to it.

In this privacy policy, you will learn:

How we collect data
What data we collect
Why we collect this data
Who we share the data with
Where the data is stored
How long the data is retained
How we protect the data
How we deal with minors
Updates or changes to the privacy policy

How do we collect data?

The following are the main methods we use to collect data:

We collect data when you use our services. When you visit our digital assets and use our services, we may collect, record and store information about your usage, sessions and related information.
We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. an email with a comment or feedback).
We may collect data from third-party sources as described below.
We collect data that you provide to us when you log in to our services via a third-party provider such as Facebook or Google.

Why do we collect this data?

We may use your data for the following purposes:

to provide and operate our services;
to develop, customise and improve our services;
to respond to your feedback, requests and wishes and to offer assistance;
to analyse request and usage patterns;
for other internal, statistical and research purposes;
to improve our data security and fraud prevention capabilities;
to investigate violations and enforce our terms and policies, and to comply with applicable law, regulations or government orders;
to send you updates, news, promotional material and other information related to our services. In the case of promotional emails, you can decide for yourself whether you wish to continue receiving them. If not, simply click on the unsubscribe link in these emails.

Who do we share this data with?

We may share your data with our service providers in order to operate our services (e.g. storage of data via third-party hosting services, provision of technical support, etc.).
We may also disclose your data in the following circumstances: (i) to investigate, detect, prevent or take action against illegal activities or other misconduct; (ii) to establish or exercise our rights of defence; (iii) to protect our rights, property or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control at our company or one of our affiliated companies (by way of a merger, acquisition or purchase of (substantially) all assets, etc.); (v) to collect, store and/or manage your data through authorised third-party providers (e.g. cloud service providers), to the extent that this is appropriate for business purposes; (vi) to work with third-party providers to improve your user experience. To avoid any misunderstanding, we would like to point out that we cannot transfer or disclose non-personal data to third parties at our own discretion or use it in any other way.

Please note that our services enable social interactions (e.g. publicly posting content, information and comments, and chatting with other users). We would like to point out that any content or data you provide in these areas may be read, collected and used by other people. We advise against posting or sharing information that you do not want to make public. If you upload content to our digital assets or otherwise make it available in connection with the use of a service, you do so at your own risk. We cannot control the actions of other users or members of the public who have access to your data or content. You acknowledge and agree that copies of your data may remain accessible on cached and archived pages or after a third party has made a copy/storage of your content, even after it has been deleted.

When you visit or access our services, we authorise third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analytics services (‘tracking technologies’). These tracking technologies may enable third parties to automatically collect your data in order to improve the navigation experience on our digital assets, optimise their performance and ensure a tailored user experience, as well as for security and fraud prevention purposes.
To learn more, please read our Cookie Policy.
We may deliver advertising through our services and digital assets (including websites and applications that use our services), which may also be tailored to you, such as advertisements based on your recent browsing behaviour on websites, devices or browsers.

n order to provide these advertisements to you, we may use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or HTML5 local storage and/or other technologies. We may also use third parties, such as network advertisers (i.e., third parties who display advertisements based on your website visits), to serve targeted advertisements. External advertising network providers, advertisers, sponsors and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their advertisements and to customise advertising content for you. These third-party cookies and other technologies are subject to the specific privacy policy of the respective third-party provider and not this one.

Where do we store the data?

Non-personal data
Please note that our companies and our trusted partners and service providers are located around the world. For the purposes explained in this privacy policy, we store and process all non-personal data that we collect in different jurisdictions.

Personal data
Personal data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and, to the extent necessary for the proper provision of our services and/or as required by law (as further explained below), in other jurisdictions.

How long will the data be retained?

Please note that we retain the data collected for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes and enforce our agreements.
We may correct, supplement or delete inaccurate or incomplete data at any time at our sole discretion.

How do we protect your data?

The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data may be stored via our hosting provider's data storage, databases and general applications. They store your data on secure servers behind a firewall and offer secure HTTPS access to most areas of their services.
Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee the absolute protection and security of the data you upload, publish or otherwise share with us or others.
For this reason, we ask that you set secure passwords and, where possible, refrain from sharing confidential information with us or others that you believe could cause you significant or lasting harm if disclosed. Since email and instant messaging are not considered secure forms of communication, we also ask that you refrain from sharing confidential information via these communication channels.

How do we deal with minors?

Children can use our services. However, if they wish to access certain features, they may be required to provide certain information. Some data (including data collected via cookies, web beacons and other similar technologies) may be collected automatically. If we knowingly collect, use or disclose data collected from a child, we will notify the child's parents in accordance with applicable law and obtain their consent. We do not condition a child's participation in an online activity on the child providing more contact information than is reasonably necessary to participate in that activity. We use the information we collect only in connection with the services requested by the child.
We may also use a parent's contact information to communicate about the child's activities in the services. Parents can view data we have collected from their child, prohibit us from collecting further data from their child, and request that all data we have collected be deleted from our records.

Please contact us to view, update or delete your child's data. To protect your child, we may ask you to provide proof of your identity. We may refuse you access to the data if we believe that your identity is questionable. Please note that certain data cannot be deleted due to other legal obligations.

We only use your personal data for the purposes set out in the Privacy Policy and only if we are convinced that:

the use of your personal data is necessary to fulfil or conclude a contract (e.g. to provide you with the services themselves or customer service or technical support);
the use of your personal data is necessary to comply with relevant legal or regulatory obligations, or
the use of your personal data is necessary to support our legitimate business interests (provided that this is done in a manner that is proportionate and respects your data protection rights).

As an EU resident, you may:

request confirmation as to whether personal data concerning you is being processed and request access to your stored personal data and certain additional information;
request the receipt of personal data that you have provided to us in a structured, commonly used and machine-readable format;
request the correction of your personal data stored by us;
request the deletion of your personal data;
object to the processing of your personal data by us;
request the restriction of the processing of your personal data, or
file a complaint with a supervisory authority.

Please note, however, that these rights are not unlimited and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as indicated below. In the course of providing the Services, we may transfer data across borders to affiliated companies or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the Services, you consent to the transfer of your data outside the EEA.

If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or comparable level of protection for personal data exists. We will take appropriate steps to ensure that we have adequate contractual arrangements with our third parties to ensure that appropriate security measures are in place to minimise the risk of unlawful use, alteration, deletion, loss or theft of your personal data and that these third parties act in accordance with applicable laws at all times.

Rights under the California Consumer Privacy Act
If you use the Services as a resident of California, you may be entitled to request access to and deletion of your data under the California Consumer Privacy Act (‘CCPA’). To exercise your right to access and delete your data, please see below for how to contact us.

We do not sell users' personal data for the purposes and intentions of the CCPA.
Users of the services who are resident in California and under the age of 18 can request and obtain the deletion of their published content by sending an email to the address provided in the ‘Contact’ section below. All such requests must be marked ‘California Removal Request’. All requests must include a description of the content you wish to have deleted and sufficient information to help us locate the material. We will not accept communications that are not labelled or are not properly submitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not guarantee that the material will be completely or comprehensively deleted. For example, material you have published may be republished or reposted by other users or third parties.

Updates or changes to the privacy policy

We may revise this privacy policy from time to time at our discretion; the version published on the website is always up to date (see ‘Status’ information). We ask you to check this privacy policy regularly for changes. In the event of significant changes, we will publish a notice on our website. If you continue to use the services after notification of changes to our website, this shall be deemed your confirmation and consent to the changes to the privacy policy and your agreement to be bound by the terms of these changes.

Contact

If you have any general questions about our services or the data we collect about you and how we use it, please contact us at:

Benjamin Eckert & Bastian Paas
Freytagstr. 9

79114 Freiburg im Breisgau

info@vast-studios.com

Disclaimer

The information contained herein does not constitute legal advice and you should not rely on it alone. Specific requirements regarding legal terms and guidelines may vary from state to state and/or from legal system to legal system. As set forth in our Terms of Use, you are responsible for ensuring that your services are permitted under the law applicable to you and that you comply with it.
To ensure that you fully comply with your legal obligations, we strongly recommend that you seek professional advice to better understand the requirements that apply specifically to you.

Effective date: 5 August 2025